FAQ

How long will it take to complete the payment process?

The payment process will take around 5 minutes to complete.

What are the minimum computer and internet requirements needed to successfully complete the online application?

The Application has been certified for all modern web browsers, we recommend to use the latest version of Google Chrome or FireFox.

What are the steps to applying?

• First you need to login using user account username and password.
• Then, You need to go to you financial statement page.
• Then, you need to select the service and the amount that you pay.
• Next, you will be taking to the payment portal where you need to follow the payment steps.
• Finally, you will be redirected back to the university system.

Can I log out of the form and come back to it later?

Yes this is possible but you will need to repeat the steps from the beginning.

How do I know my payment has been successfully paid?

Once your payment is successfully received, you will have received an email confirming the payment.

What is the payment and refund policy of your products?

You can read more about Payment and Refund Policy

What is the delivery policy?

You can read more about Delivery Policy

What is the privacy policy of the university website?

You can read the full Privacy Policy

What is the contact information?

To get more information about the contact details, please follow this link