1. General Information
All orders are subject to product availability. If an item
is not in stock at the time you place your order, we will notify you and refund
you the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website are only available for delivery
to addresses in Oman.
3. Delivery Time
An estimated delivery time will be provided to you once your
order is placed. Delivery times are estimates and commence from the date of
shipping, rather than the date of order. Delivery times are to be used as a
guide only and are subject to the acceptance and approval of your order. Unless
there are exceptional circumstances, we make every effort to fulfill your order
within 15 business days of the date of your order. Business day mean Sunday to Thursday,
except holidays. Please note we do not ship on weekends.
Date of delivery may vary due to carrier shipping practices,
delivery location, method of delivery, and the items ordered. Products may also
be delivered in separate shipments.
4. Delivery Instructions
If you fill in the wrong delivery data, it might cause delay
or a missed delivery.
If your order is being delivered to a business address,
please be advised that our carrier will deliver to a mailroom or delivery point
and will request a signature from the mailroom supervisor; our carrier does not
require a signature specific to the order details.
If you provide a home address which has a reception or
concierge service, our carrier will deliver to the concierge. The concierge can
sign for the delivery as long as they have a fixed
location in the reception or within the building.
5. Shipping Costs
Shipping costs are based on the weight of your order and the
delivery method. To find out how much your order will cost, simple
add the items you would like to purchase to your cart, and proceed to the
checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy
items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory
to which the item is shipped.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact
us immediately at +96825446234.
7. Questions
If you have any questions about the delivery and shipment or your order, please contact us at +96825446234.